Project

Objectives

Whilst tourism plays a key role in the region’s economic development and integration into the process of globalisation, it also puts considerable pressure on natural resources and the environment. To combine competitiveness and sustainability in tourism development, GOALS project aims to implement a shared strategy for the integration of the “Total Quality Management” model in the tourism industry and its application to the creation of new touristic itineraries and packages.

The specific objectives of this project are experimenting innovative structures of tourism planning/management based on broad institutional/socio-economic cooperation, and fostering the application of “Total Quality Management” systems and schemes for sustainable tourism development in target areas.

Partners

Institute for the Promotion and Protection of Regional Products (IRVAT) (Italy)

German-Arab Chamber of Industry and Commerce (AHK Egypt) (Egypt)

HCL Management (Greece)

Jordan University of Science and Technology (JUST) (Jordan)

Leaders Organization (Palestine)

Development for People and Nature Association (DPNA) (Lebanon)

Official Chamber of Commerce, Industry, Services and Navigation of Seville (Spain)

Sectors

• Blue Economy
• Construction & Infrastructures
• Culture
• Environment & Climate Change
• Green Economy
• Maritime
• Sustainable Development
• Tourism

Target groups

• Business Support Organisations (BSOs)
• Corporations
• Decision-makers (local, regional and national levels)
• Experts
• Interest groups
• International organisations
• Non-Governmental Organisations (NGOs)
• Press & Media
• Public
• Sectoral agencies
• Small and Medium-sized Enterprises (SMEs)

Beneficiaries

• Corporations
• Decision-makers (local, regional and national levels)
• Experts
• Interest groups
• Non-Governmental Organisations (NGOs)
• Sectoral agencies
• Small and Medium-sized Enterprises (SMEs)

Budget

90% – European Union (ENPI CBC MED)
10% – Project co-financing

Timeline

Realisations

• 7 partners cooperating
• +100 stakeholders involved
• 1 total quality management protocol for local tourism